I once worked for a boss who tried to say the right words, but they never rang true. He didn’t show up with his heart, energy, and presence in alignment with his words. He produced distrust in me and other team members, and a desire to avoid interacting with him. I eventually got myself onto another team.
Our bodies are always speaking louder than our mouths. What we communicate is most fundamentally shaped by our presence, and whether it is coherent or not with our message.