Addressing Customer Dissatisfaction


How do we recover from a customer experience that produces dissatisfaction and frustration?

Join us in this call with Bob Dunham to hear how to more powerfully frame customer dissatisfaction as an opportunity. We illuminate practices for addressing customer dissatisfaction that grow a relationship rather then diminish it, grow trust, and grow eventual satisfaction.

SKU: CE.2017.5.24-Addressing-Customer-Dissatisfaction Categories: ,


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