Archive | Business Performance

Manage Promises, Not Activities //

Manage Promises, Not Activities

Customers want a trustworthy promise and a satisfying outcome, not just hard work, good intentions, or excuses. Successful professionals know you have to satisfy your customers and have their eye on satisfaction, not just the activities involved.

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The Biggest Lie of the MBA //

The Biggest Lie of the MBA

Just like the emperor with no clothes, many MBA programs wear the clothes of leadership through their marketing, but that leadership is invisible without the corresponding development of new skills. There is an approach that addresses that gap.

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Enabling Leaders to Create Possibilities, Action and Value

How to Cultivate a Culture of Excellence

What is your relationship with excellence? Are you never satisfied? Is mediocrity good enough? Is it a source of satisfaction or suffering for you and those around you? How does the culture you work in hold excellence? Does excellence disappear due to the demand for “more”?  Is it a slogan that isn’t reflected in action? […]

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The Human Roots of Successful Business //

The Human Roots of Successful Business

What makes a business successful? What are the roots of success? And how does this success correlate to the people in the business and to the relationship of the business with its customers? What are the human roots of a successful business? We often hear of CEO’s and executives saying that the most valuable asset […]

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Adults and kids having fun playing in a garden

Leadership for a Good Life

The topic of leadership often brings to mind a bright side: people making a positive impact with others, often producing extraordinary accomplishments together, and “leading the charge” to get outcomes to happen.  It is also often thought of as having more freedom and authority than other roles – the freedom to choose and make things […]

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Hikers with backpacks standing on top of a mountain and enjoying sunrise

Taking Excellent Teams to Even Higher Levels of Accomplishment

  How to we add value to teams that are already excellent, even standard setters? Let’s begin by looking at the dark side of achieving excellence. One pitfall for teams that have achieved a level of excellence is to rest on their laurels and lose their hunger for improvement. The danger of being the best […]

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